Managed Services

We provide 24x7 managed support services in IBM Integration product suite including application and infrastructure monitoring

Abstract Futuristic Background


Our Solution overview

  • Managing application and infrastructure (L1/L2/L3) support in a 24/7 (365 days a year) model

  • The support is being offered in several staffing models

    • Hybrid

    • Offshore (India)

    • On-site

  • Infrastructure components are constantly monitored through monitoring tools and proactive measures are taken to minimize business impacts

  • Automated self healing tools/scripts to faster resumption of services

  • Application performance management tools